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The warranty is subject
to the conditions and limitations set forth herein.
Solidata Corporation
Limited ("Solidata") warrants and tests the Product to be
free from defects in material and workmanship and to conform
to published specifications. During the warranty period,
should the Product fail under normal use in the recommended
environment due to improper workmanship or materials,
Solidata will repair the Product or replace it with a
comparable one.
This warranty is valid
for a specific period from the date of purchase. Proof of
date of purchase is required. Solidata will inspect the
Product and make a decision regarding repair or replacement.
Solidata reserves the right to provide a functional
equivalent, or refurbished replacement Product.
This warranty does not
apply to Product failure due to accident, abuse,
mishandling, improper installation, alteration, acts of
nature, improper usage, problems with electrical power, or
SSD's flash damaged due to extensive write cycles.
In addition, Solidata is not responsible for any data
recovery in the event of a defective hard drive or flash
memory. The Product must be used with devices that conform
to the recommended industry standards. Solidata will not be
liable for damages resulting from a third party device that
causes the Product to fail. Solidata shall in no event be
liable for any consequential, indirect, or incidental
damages, lost profits, lost business investments lost
goodwill, or interference with business relationships as a
result of lost data. Solidata is also not responsible for
damage or failure to any third party equipment, even if
Solidata has been advised of this possibility. This
limitation does not apply to the extent that it is illegal
or unenforceable under applicable law.
The limited warranty
is exclusive, with no other warranties, implied or
statutory, including, but not limited to any implied
warranty of merchantability or fitness for a particular
purpose. This warranty is not affected in any part by
Solidata providing technical support or advice.
2. Duration of
Warranty
This limited warranty
only applies to the original end user customer of the
product for as long as the original end user customer owns
the product. MLC SSD is covered with minimum of 2 year
warranty, SLC SSD is covered with minimum of 3 years
warranty. Please verify warranty period with product label
or packaging.
3. Terms of Product
Return
“Above and beyond" is
the standard we set ourselves for customer service at
Solidata. We consistently position ourselves to be
significantly above the industry norm. It's all part of our
commitment to Customer Satisfaction. The following RMA
(Return Merchandise Authorization) guidelines for Solidata
products are extremely important and were designed to ensure
we meet your expectations. Please read them carefully before
returning any goods. On behalf of the entire Solidata team,
thank you for being a valued customer!
4. Warranty Claim
Requirements
When sending a
defective product to Solidata, it is required that customers
provide prepaid freight and insurance. Shipped products must
be properly packaged to prevent damage during transit. You
must also include proof of the date of original purchase as
evidence that the returned product is within the applicable
warranty period.
5. Limitation of
Liability
Solidata shall in no
event be liable to buyers or any third party for any
consequential, indirect or incidental damages, including but
not limited to loss of profits, loss of business investment,
loss of goodwill, and/or interference with business
relationships. Solidata shall not be liable in the event
that its products cause any damage or failure to other
equipment.
6. Disclaimer
THE FOREGOING IS THE
COMPLETE WARRANTY FOR SOLIDATA PRODUCTS AND SUPERSEDES ALL
OTHER WARRANTIES AND REPRESENTATIONS, WHETHER ORAL OR
WRITTEN. EXCEPT AS EXPRESSLY SET FORTH ABOVE, NO OTHER
WARRANTIES ARE MADE WITH RESPECT TO SOLIDATA PRODUCTS AND
SOLIDATA HEREBY DISCLAIMS ALL WARRANTIES NOT STATED HEREIN,
INCLUDING, TO THE EXTENT PERMITTED BY APPLICABLE LAW, ANY
WARRANTY THAT MAY EXIST UNDER NATIONAL, STATE, PROVINCIAL OR
LOCAL LAW INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY
OF NON- INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE.
ALL WARRANTIES,
WHETHER EXPRESS OR IMPLIED, ARE LIMITED TO THE PERIODS OF
TIME SET FORTH ABOVE. SOME AREAS, STATES, COUNTRIES OR OTHER
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED
WARRANTIES, ADVERTISEMENT OF LIFETIME WARRANTY OR
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE
ABOVE WARRANTY STATEMENT OR ITS LIMITATIONS MAY NOT APPLY TO
YOU.
WITH REGARDS TO THE
STATUTE OF LIMITATIONS, SOLIDATA HEREBY ADVISES ITS
CONSUMERS THAT THE LIFETIME WARRANTY FOR SOME SOLIDATA
PRODUCTS POSSIBLY CAN NOT APPLY TO CONSUMERS IN THE
PARTICULAR COUNTRY BECAUSE THE STATUTE OF LIMITATIONS CANNOT
BE PERMITTED LONGER THAN KNOWN REGULATION LIMITS, THEREFORE
SOLIDATA SHALL NOT BE LIABLE FOR THE LIFETIME WARRANTY
STATEMENT AND ADVERTISEMENT BEYOND THE REGULATION LIMIT. THE
LIMITATION OF LIFETIME WARRANTY SHALL NOT AFFECT YOUR
STATUTORY RIGHTS AS A CONSUMER, OR ANY TECHNICAL SUPPORT AND
SERVICE PROVIDED BY SOLIDATA.
SOLIDATA PRODUCTS ARE
NOT AUTHORIZED FOR USE AS CRITICAL COMPONENTS IN LIFE
SUPPORT EQUIPMENT OR FOR APPLICATIONS IN WHICH THE FAILURE
OR MALFUNCTION OF THE PRODUCTS WOULD CREATE A SITUATION IN
WHICH PERSONAL INJURY OR DEATH IS LIKELY TO OCCUR. SOLIDATA
SHALL NOT BE LIABLE FOR THE DEATH OF PEOPLE OR ANY LOSS,
DAMAGE OR INJURY TO PEOPLE OR PROPERTY BY USE OF PRODUCTS
USED IN APPLICATIONS INCLUDING, BUT NOT LIMITED TO, MILITARY
OR MILITARY-RELATED EQUIPMENT, TRAFFIC CONTROL EQUIPMENT,
DISASTER PREVENTION SYSTEMS AND MEDICAL OR MEDICAL-RELATED
EQUIPMENT. IF SUCH USE IS INTENDED, CONTACT SOLIDATA FOR
COMPONENTS SUITABLE FOR SUCH APPLICATIONS. SOLIDATA'S TOTAL
LIABILITY UNDER THIS OR ANY OTHER WARRANTY IS LIMITED TO
REPAIR, REPLACEMENT OR REFUND. REPAIR, REPLACEMENT OR
REFUND, ARE THE SOLE AND EXCLUSIVE REMEDIES FOR BREACH OF
WARRANTY OR ANY OTHER LEGAL THEORY.
TO THE FULLEST EXTENT
PERMITTED BY APPLICABLE LAW, SOLIDATA SHALL NOT BE LIABLE TO
THE BUYER OR END USER FOR ANY DAMAGE, EXPENSE, DATA LOSS,
REVENUE DECREASE, SAVINGS LOSS, PROFITS LOSS, OR ANY OTHER
INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING FROM THE
PURCHASE, USE OR INABILITY TO USE THE SOLIDATA PRODUCT, EVEN
IF SOLIDATA HAS BEE N ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. |